Health Focus receives many suggestions for product enhancements. All suggestions are included in a database so that we can evaluate their frequency, and many are incorporated in future versions.
When sending a request, please specify the program and the version number you are currently using. Because of the sheer volume of suggestions, we cannot respond individually to each request. Health Focus is an IT and software development company providing medical solutions for the profession.
Program Requests and changes allow us to establish what you want out of your practice accounting and management systems. A few minutes of your time can result in a feature which will save you both time and money. We welcome all of your comments and suggestions.
This page can also be used for submitting a problem you may be experiencing.
Before submitting this report, please read these instructions carefully
- Reports will be reviewed by our engineers upon submission. Problems reported will be given priority based upon severity and estimated number of users affected. Please feel free to contact the call centre on 0861 110011.
- Please complete as much of the form as possible. While we realize that not all of the information is required in all circumstances, the form was designed to facilitate the reporting of most problems as well as suggestions for improvement.
- We assume you have the latest Service Packs available from Microsoft or Apple. For example, if you are using Windows 10, your server or workstation must identify itself with the latest Service Pack.
- Reports will only be tested against the latest publicly available version of the product. If you have an older version, then download the latest version and update your program now. Reports having incomplete contact information cannot be processed.