Survey

Let us know what you think

We need your help to improve our products and services. We would appreciate it, if you were to spend a few moments giving us your feedback. Your comments and suggestions are important to us, and this is one of the ways that we can improve our service.

Practice Name
E-mail
Program

General Information

Do you find our email news or bulletins beneficial

Have you downloaded files from our web site

Have you attended an advanced training workshop

Have you experienced any problems with the program

If so, have they been resolved to your satisfaction

Would you recommend the program

Connectivity &

Check the services you use

QEDI	HealthBridge
MediKredit	MediSwitch
Health Focus SMS

What is your average wait for telephone support

What number do you dial for support

Are your support calls handled correctly

Who supplies you statement paper

Usage, Training & Support

Rate the suitability of the program

Rate your confidence in the program

Rate the ease of use of the program

Have you experienced any problems with the program

Rate the on-site service you receive

Rate the telephone support you receive

Rate the response time to call out

Rate the knowledge of telephone support

Rate our ability to keep pace with change

Rate the quality you receive from our support staff

Rate the success of telephone support

Rate the program in terms of operator friendliness

Rate your satisfaction with the support staff

Rate your satisfaction with the program

Rate the level of stability of the program

Rate the overall support you receive

Rate the overall program

Rate your knowledge of Windows

General Comments & Observations

Areas you would like to see improvement:

Comments & Suggestions:

Health Focus

Survey

Essentials

Let us know what you think